TACOMA BASED TECHNICAL SUPPORT | SECURITY | CONSULTING
Shamsa Global is a technical support company based out of Tacoma Washington. We help small and medium businesses with IT support and consulting so they can make the RIGHT technical decisions. We offer a fully-staffed helpdesk that is trained in your systems so we can help your staff succeed at in their roles. With over 15+ years in technology in a multitude of sectors we saw a serious need to support the small / medium businesses in our area. We have partnered with some of the biggest names to bring you quality products at a price point that makes sense for small businesses. We offer customer support with a smile to ensure all our clients are happy. Drop us an email to be put in touch with one of our OUTSTANDING! account managers.
REACH OUT NOW TO SEE HOW WE MIGHT BE ABLE TO HELP YOU!
Curious to see how good IT can be? Let us show you how you can save money and streamline your operations.
Helpdesk / IT Support
IT can be frustrating and we get that. Our dedicatated team of engineers are set on helping you with your technical woes in a timely and friendly manor.
Make sure you are getting what you need. Let us deal with those difficult technology calls so you can focus on what really matters…growing your business.
Strategic Services / Project Planning
Moving office? Need to migrate a server? Got a project and need help planning for technology resources? Let us light the way!
Outages cost money. Whether it’s backups and disaster recovery or virus protection, we ensure you have the right protections to keep you going.
Whether you’re already there, or yet to pull the trigger we can help you in all aspects of your cloud journey. See how we can help you save money and cut costs.
Information Security / GRC
In this age of information, you cannot afford to make security an after-thought. Let us help you in making informed decisions on how to secure youre data.
Let us help
Dealing with IT Challenges? Let us help!
We take the time to learn about your business so we can provide the best recommendations. Our friendly trained staff are on-call and ready to help you with any technical issues you may have. From on/off-boarding to backend infrastructure, we cover it all.
We Create Fully Connected Systems So You Can Focus On What Matters, Your Business
Whether it’s wireless or physical we have the knowledge and expertise to keep your networks running with no downtime. We partner with industry leaders to deliver resilient networks in the cloud and on-prem.
WE’VE BEEN AROUND THE BLOCK AND KNOW WHAT IT TAKES TO RUN A STREAMLINED IT DEPARTMENT. WHETHER YOU NEED A HAND WITH A PROJECT OR YOU’RE LOOKING FOR WAYS TO ALLEVIATE YOUR CURRENT STAFFS WORK LOAD. WE HAVE YOU COVERED.
OUR TRAINED STAFF ARE KNOWLEDGABLE AND FRIENDLY. SEE HOW WE CAN BE OF ASSISTANCE TODAY.
REMOTE IT Support
MonitorING / PATCHING
The University That Was Hit by a Cybersecurity Attack (and the 6 Cybersecurity Vulnerabilities You Need to Ensure Your Business Doesn’t Have)
ITHOW IT WORKS
I bet you’re wondering, How does IT all work?
Analysis / Review
We conduct a number of scans on your network to get an idea of overall devices and general network / system health. This information is gathered and reviewed by one of our technical teams.
Recommendations / Planning
Once your information is reviewed by our technical team they will put together a report and turn this over to your vCIO / Account Manager. Your account manager will reach out to review the recommendations and plan for implementation.
Implementation / Support
At this point we can start to implement the technical recommendations. This is when you will turn over information to your employees on how to receive technical support. You will have a dedicated project manager to help you through any issues that may arise during this process.
On Going Management / Review
Your personal vCIO will schedule quarterly reviews to go over current technologies, future improvements, and any issues that may need to be addressed. We are dedicated to bringing you the best service possible, we use this time to ensure our clients are 100% happy with the service they are receiving.
LETS TALK! SEND US A MESSAGE TODAY TO SEE HOW WE CAN HELP YOU!
M-F: 9am – 4pm
(253) 448 3030